Syracuse Office Staff

Julie Phelps - Provider Support Specialist

Julie is our Provider Support Specialist, offering instruction and guidance to CTN Providers.

Jennifer Kelsey - Billing Manager

Jen Kelsey is the Billing Manager in the Syracuse Office. She is married with 3 kids and lives in Kirkville, NY. She graduated from SUNY Albany with a BS in Psychology. She has been with CTN since 2008, when she started working part-time in the file room. She has been through the EI and Pre-school program with her daughter and has a vested interest in the work that CTN does.

Liz Nickels - Office Manager

Liz is CTN's Early Intervention Coordinator. In addition to her teaching and evaluating duties, she serves as CTN's liaison to the Onondaga County Health Department and to the agency's other contracted municipalities. She is responsible for knowing and understanding the rules and processes of the Early Intervention system and keeping CTN's therapists updated on any changes or decisions made by the OCHD. Liz received her Bachelors Degree in Developmental & Behavioral Disabilities from SUNY College at Brockport and her Masters Degree in Education from LeMoyne College. Liz has permanent certification in New York State in Special Education and specializes in working with children from infancy to five years of age. Liz has extensive experience in evaluating children from birth to three as well as in providing home-based special instruction for children with autism, Down syndrome, cerebral palsy, seizure disorders, sensory disorders and general developmental delays.

Laura Nicholson - EI Service Coordinator

Laura has worked at CTN since 1998.  She began as full time office manager when CTN was a fairly new office. As time went on, Laura was then in charge of human resources and payroll job duties. She has most recently transitioned into early intervention service coordination. 

Katie Benware - Billing Assistant

Katie is a billing assistant in our Syracuse office.



171 Intrepid Lane, Syracuse, NY 13205

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4104 Vestal Rd, Ste 101, Vestal, NY 13850

☼ Tel. (607) 235-3980 ☼ Fax (607) 235-3982


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